You Love Your Jewelry? We Understand.

Once upon a time the Jewelry Doctor heard someone say she had been told people should just toss their broken jewelry. Not worth fixing*, it was said. 

The Jewelry Doctor couldn’t believe her ears. Did the person who said that know how people feel about their jewelry?

One day someone arrived with a tale of woe.

“I love this chain, but it broke!” said Allison, referring to a beautiful 14 karat gold rope chain she held in her hand. “Anything we can do? It was already a little short.”

“Of course,” said the Jewelry Doctor.

Solution: A new chain for Allison (in the right length, this time**). 

“What happened to the broken chain?”

This.

Are there “patients for the Jewelry Doctor” on your mind? Call us at 415/796-3969, and you'll be wearing them in no time. 

*Now, there are times when something cannot be fixed, or the cost to do so exceeds the value of the jewelry to the customer. (See “Is This Worth Fixing?”) But this was not one of those times.

**Standard lengths are 16, 18, 20, 22, and 24 inches.  But people aren’t always offered all those options—the store may just carry 16 and 24, for example, so the customer buys a 16-inch and it’s too short, or a 24-inch that is too long.  Because we work with private customers and order finished jewelry, such as chain, according to the customer’s preference, we can provide more selection.